Table of Contents
1. Overview
downloader.online ("we," "us," or "our") operates the website at https://downloader.online (the "Service"). This Privacy Policy explains what personal information we collect when you use our Service, how we use it, how we protect it, and what rights you have regarding your data.
By accessing or using downloader.online, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the practices described here, please do not use our Service.
We are committed to handling your personal information responsibly and in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable, and various state privacy laws in the United States.
2. Information We Collect
We collect minimal information, limited to what is technically necessary to operate the Service. We do not require account registration and therefore do not collect profile data such as names, email addresses, or passwords unless you voluntarily contact us through our contact form.
2.1 Information You Provide Directly
- Video URLs: When you paste a video link into our download tool, that URL is sent to our server to process your download request. We log these URLs temporarily for error monitoring and abuse prevention.
- Contact Form Submissions: If you contact us via our contact page, we collect your name, email address, subject, and message content. This is used solely to respond to your inquiry.
2.2 Information Collected Automatically
- IP Address: Your IP address is recorded in standard server access logs. This is used for security monitoring, DDoS protection, and abuse prevention — not for identifying individuals or serving targeted ads.
- Browser Type & User Agent: We log your browser's User Agent string (e.g., "Chrome/124 on Windows") to help us diagnose compatibility issues and deliver properly formatted content.
- Pages Visited & Timestamps: Standard web server logs record which pages of our site you accessed and at what time. These logs are stored for up to 30 days and used only for security and performance analysis.
- Referrer URL: If you arrived at our site from another web page, your browser may send the referring URL. We use this in aggregate to understand traffic sources.
2.3 Information We Do NOT Collect
- We do not collect your name, address, or government ID
- We do not collect your social media login credentials
- We do not access your device's contacts, files, or photos
- We do not collect payment information (the Service is free)
- We do not use facial recognition, fingerprinting, or biometric data
3. How We Use Your Information
We use the limited information we collect strictly for the following purposes:
- Providing the Service: Processing video download requests by passing your submitted URL to our backend download engine.
- Security & Abuse Prevention: Detecting, blocking, and investigating malicious traffic, spam, and violations of our Terms of Service (e.g., automated scraping bots).
- Error Monitoring & Service Improvement: Server logs and error reports help us identify and fix bugs, optimize performance, and improve the user experience.
- Responding to Inquiries: Using contact form submissions to address your support questions, feature requests, or DMCA notices.
- Legal Compliance: Retaining logs to the extent required to comply with applicable law or to respond to valid legal requests from authorities.
We do not use your information to build profiles, serve targeted advertising based on your personal behavior, or sell data to third parties.
4. Data Retention
We apply the principle of data minimization — we keep your data only as long as necessary for each purpose:
- Processed video/audio files: Automatically deleted from our servers within 24 hours of your download completing. These are temporary processing artifacts, not archives.
- Server access logs: Retained for up to 30 days, then permanently deleted. We do not maintain long-term access log archives.
- Contact form submissions: Retained for up to 90 days after your inquiry is resolved, then deleted.
5. Cookies & Tracking Technologies
Cookies are small text files placed on your device by websites to remember preferences and enable functionality. We use the following types of cookies:
5.1 Essential Cookies
Session cookies necessary for the site to function correctly, such as security tokens. These cannot be disabled without breaking core functionality. They expire when you close your browser.
5.2 Analytics & Performance Cookies
We may use basic, privacy-respecting analytics to understand how visitors interact with our site in aggregate — such as which pages are most visited, what browsers are used, and where traffic originates. This data is not linked to identifiable individuals.
5.3 Advertising Cookies (Google AdSense)
We use Google AdSense to display advertisements on our site. Google and its advertising partners may use cookies to serve ads based on your prior visits to our website or other sites across the internet. These cookies are controlled by Google, not by us. See Section 6 for more details.
5.4 Managing Cookies
You can control or delete cookies through your browser settings. Instructions differ by browser — refer to your browser's help documentation. Note that disabling all cookies may impact the functionality of some pages. You can also opt out of personalized advertising by visiting Google Ads Settings or www.aboutads.info.
6. Advertising (Google AdSense)
downloader.online is funded by display advertising provided by Google AdSense (operated by Google LLC). Google uses cookies and similar tracking technologies to serve ads that are relevant to you based on your browsing history across websites.
Specifically, Google may use the DoubleClick cookie to serve ads on our site. This enables Google and its partners to serve ads to you based on your visits to our site and/or other sites on the internet.
You can opt out of personalized advertising at any time by visiting:
Google's use of advertising data is governed by the Google Privacy Policy. We do not receive or control the personal data that Google collects for advertising purposes.
7. Third-Party Services
Our Service integrates with the following third-party services, each with their own privacy policies:
- Google AdSense: Advertising. Google Privacy Policy
- Google Firebase / Firestore: Used for contact form message storage. Firebase Privacy
- Render.com: Our hosting provider. Handles server infrastructure and may have access to server logs. Render Privacy Policy
We do not sell, rent, or trade your personal information with any third parties for their own marketing purposes.
8. Data Sharing & Disclosure
We do not sell or share your personal data with third parties for commercial purposes. We may share information only in the following limited circumstances:
- Legal compliance: If required by law, court order, or government request, we may disclose information from our logs to comply with legal obligations.
- Safety and fraud prevention: If we believe disclosure is necessary to prevent imminent harm, fraud, or illegal activity, we may share relevant data with appropriate authorities.
- Business transfers: If downloader.online is acquired or merges with another company, user data may be transferred as part of that transaction. We would notify users of any material change in data handling practices.
9. Data Security
We implement a range of technical and organizational measures to protect the information we process:
- All traffic to and from downloader.online is encrypted via HTTPS/TLS
- Server access is restricted by role and protected with SSH key authentication
- Temporary files are stored in an isolated directory and auto-deleted within 24 hours
- We employ strict Content Security Policy (CSP) headers to prevent cross-site scripting
- No user passwords are stored (no accounts required)
However, no method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.
10. Children's Privacy
downloader.online is not directed to children under the age of 13 (or under 16 in the European Union). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.
11. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to any legal obligations we may have to retain it.
- Right to Rectification: Request correction of inaccurate data we may hold.
- Right to Object: Object to our processing of your personal data in certain circumstances.
- Right to Data Portability: Request your data in a machine-readable format.
- Right to Opt-Out of Advertising: Use the links in Section 6 to opt out of personalized advertising at any time.
To exercise any of the above rights, please contact us through our Contact page. We will respond within 30 days.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or industry best practices. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of the Service after any changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact page. We take all privacy inquiries seriously and commit to responding promptly and transparently.
For DMCA copyright removal requests, please use our dedicated DMCA page.