1. Overview
downloader.online ("we," "us," or "our") operates an online tool that allows users to save publicly accessible media for personal, offline use. We do not host, store, monetize, or distribute any copyrighted video or audio content. All media is retrieved directly and temporarily from the public content delivery networks (CDNs) operated by the respective social media platforms (e.g. Instagram, TikTok, Facebook, Twitter/X).
We respect the intellectual property rights of content creators and rights holders, and expect our users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (17 U.S.C. § 512) and applicable international copyright law, we have established the following policy to respond to claims of copyright infringement.
2. Content Disclaimer
downloader.online acts solely as a technical intermediary — a conduit — and does not store, cache, or host any third-party content beyond a brief technical window necessary to complete a user-initiated download. Processed files are automatically and permanently deleted from our servers within 24 hours. We do not index, catalog, or maintain any library of downloaded content.
All content delivered through our service originates from publicly accessible CDN servers operated by the respective social media platforms. Users are solely responsible for ensuring they have the legal right to download and use any content they obtain through our service.
3. Prohibited Uses
Users of downloader.online are strictly prohibited from using our service to:
- Download copyrighted material without the express permission of the copyright owner
- Re-upload, redistribute, resell, or commercially exploit downloaded content without authorization
- Circumvent any digital rights management (DRM) technology protecting copyrighted works
- Download content from private accounts or restricted posts
- Use downloaded content in any manner that violates the Terms of Service of the originating platform
Violation of these terms will result in immediate termination of access to our service. We maintain a strict repeat infringer policy and will permanently block users who repeatedly misuse our tool to infringe on copyrighted content.
4. DMCA Takedown Notices
If you are a copyright owner or an authorized agent and believe that content is being processed through our service in a way that infringes your copyright, you may submit a formal DMCA takedown notice. Because we do not host content, takedown requests are most effective when directed to the originating platform (Instagram, TikTok, Facebook, Twitter/X). However, if you wish to notify us and request that we block our system from processing a specific URL, please submit a compliant notice to our Designated Copyright Agent.
4.1 Required Elements of a DMCA Notice
To be valid under 17 U.S.C. § 512(c)(3), your written notice must include all of the following:
- A physical or electronic signature of the copyright owner or an authorized agent
- Identification of the copyrighted work claimed to have been infringed
- Identification of the specific URL(s) being processed through our service that you claim to infringe
- Your contact information (name, address, telephone number, and email address)
- A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
- A statement made under penalty of perjury that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner
4.2 Where to Send DMCA Notices
Designated DMCA Agent: downloader.online Legal Team
Email: dmca@downloader.online
Subject line: DMCA Takedown Notice — [Your Name / Company]
We will acknowledge receipt within 3 business days and process valid notices within 10 business days.
Please note that under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that content is infringing may be liable for damages, including costs and attorney's fees.
5. Counter-Notification Procedure
If you believe that a URL was blocked in error or as a result of misidentification, you may submit a counter-notification under 17 U.S.C. § 512(g). Your counter-notice must include:
- Your physical or electronic signature
- Identification of the URL that was blocked and a statement that it was removed in error
- A statement under penalty of perjury that you have a good faith belief the content was removed as a result of mistake or misidentification
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the district in which your address is located
Counter-notifications should be sent to dmca@downloader.online.
6. Repeat Infringer Policy
In appropriate circumstances, downloader.online will terminate access for users who are determined to be repeat infringers of intellectual property rights. We track and log abuse reports, and accounts or IP addresses associated with repeated complaints will be permanently blocked from using our service.
7. Contact
For all DMCA-related communications, please email dmca@downloader.online. For general support inquiries unrelated to copyright, please use our Contact page.